Skyagent Contact
If you have any questions about a booking or need more information about rates and products, we look forward to your call or e-mail.
Germany
Skyagent Contact Germany
All Nippon Airways
Sales & Marketing
Rossmarkt 21
60311 Frankfurt am Main
Germany
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
German Sales
Fax: +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp
Passenger Hotline
German Support
Opening hours: Monday to Friday 9.30am – 5pm
Phone: 0800 7243798 (only from Germany)
International Hotline
Support in English and Japanese
Phone: 0800 1825021
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Austria
Skyagent Contact Austria
All Nippon Airways
Office Park 1 Top B10/03
Flughafen Wien 1300
Austria
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
Austrian Sales
Fax: +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp
Passenger Hotline
German Support
Opening hours: Monday to Friday 9.30am – 5pm
Phone: 0800 0706264 (only from Austria)
International Hotline
Support in English and Japanese
Phone: 0800 298887
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Switzerland
Skyagent Contact Switzerland
All Nippon Airways
29-31, route de l’Aéroport
Case Postale 46
1215 Geneva
Switzerland
Agent Helpdesk
Phone: +41 (0)22 909 1050
Reservation and marketing:
Phone: + 41 (0)22 909 10 50
E-mail: gva@ana.co.jp
Passenger Hotline
Support in German
Opening hours: Monday to Friday 10am – 16.30pm
Phone: 0800-002-207 (only from Switzerland)
Support in French
Opening hours: Monday to Friday 9.30am – 12.30pm, 1.30pm – 5pm
Phone: 0800-002-206 (only from Switzerland)
International Hotline
Support in English and Japanese
Phone: 0800 563291
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Belgium
Skyagent Contact Belgium
All Nippon Airways
Brussels National Airport
Level Arrival PO Box 50
1930 Zaventem, Belgium
General inquiries
E-mail: info.bru@ana.co.jp
Group department
E-mail: group.bru@ana.co.jp
Phone: +32 2 639 03 80 (BE/NL/LU)
International Hotline
Support in English and Japanese
Phone: 0800-81853 (only within Belgium)
Phone: 0800-020-1106 (only within Netherlands)
Phone: 0032 800 81853 (only within Luxembourg)
In case a connection is not possible, please call the following number:
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com